Frequently Asked Questions

We serve adolescents ages 12–18.

We offer five programs: Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), Early Diversion, PASS (Positive Alternatives to Student Suspension), and the Recovery Education Academy (REA).

Call us at 508-455-5053 or email intakes@4choices.org. You don't need to know which program is the right fit before reaching out — our intake team will listen, answer questions, and help identify the next step. We reply to every intake request within 24 hours.

We're open Monday–Friday, 9:00 AM–6:00 PM. You'll find us at 108 Grove Street, Suite 205, Worcester, MA 01605, with private parking and easy access from major routes.

Yes — we accept most major insurance plans, including MassHealth. See our Insurances Accepted page for the full list.

Early Diversion is a community-based program for adolescents at high risk for substance use or co-occurring disorders — before any charges are filed and before court activity begins. No charges, no court: just support.

PASS (Positive Alternatives to Student Suspension) is a school partnership for non-violent school offenses. It combines clinical assessment and intervention with academic support, a school re-entry plan, and follow-up — so a suspension becomes a turning point instead of a setback. School questions: ebeers@4choices.org.

For general questions, partnerships, or anything that's not an intake: info@4choices.org or 508-455-5053.